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Your Loss Assessor : Your Ally In The insurance World
If you've ever made an insurance claim, it's likely you're familiar with the role of loss adjusters. They are the dark knights, working for the insurers, trying to find a way to give you as little money as possible. In contrast to you, loss adjusters spend every working hour looking at insurance claims. Thus, they are expert in the legalities, wording and interpretation of the innumerable statutes that can come into play in any given insurance claim. They deploy this mastery, in as cunning a way as possible, to get your claim down to the minimum amount.
This advantage is exploited in two main ways. In the first instance, they use your own lack of understanding; since you aren't an insurance pro, you're probably in the dark about what your policy allows you claim against. Secondly, the loss adjuster can use their detailed knowledge of the legal loopholes that enable the insurance company to evade responsibility for aspects of the claim. Mrs S, a landlady whose house was ripped apart by tenants who had converted it to a cannabis farm, was dismayed when her insurance company tried to 'hide behind small print to reject my claim'. They argued that the grotesque disfigurement to the property was not 'malicious in nature'.
Loss adjusters exist to make money for insurance companies. For large claims, especially relating to business insurance, many thousands of pounds will be saved through their efforts.
The good news if you are faced with making an insurance claim is that a counterpart to the loss adjuster exists in the form of the loss assessor: an insurance law professional who is going to be working for you. In contrast to yourself, a loss assessor has legal and technical skills required to stand up to the loss adjuster, giving you crucial peace of mind at a time you are likely to be feeling distressed and vulnerable. Furthermore, the assessors are often able to use their expertise to identify other things for which you can claim, things you would probably not have discovered. Thus, the fee the loss assessor charges is almost always absorbed by the increase in the payout he or she will secure for you.
Mrs S was fortunate to employ Ray Truman of Truman Associates, a leading figure in the world of loss assessment. Truman successfully cited a clause in the contract relating to vandalism and the underwriters were forced to meet the entire £49,000 claim. 'Ray Truman worked doggedly and with passion to fight on my behalf,' explains Mrs S. 'Thank goodness for Ray and his determination never to give up and for winning the day in the end.'
When your insurance claim is under attack, loss assessors are there to ride to your rescue.
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